• Exhibiting Positivity towards customer Concerns with Alternatives Wins the game. We have a team of professionally qualified and experienced managerial personal in the field of Chemical Technology, Production Engineering, and Quality control, Quality Assurance, Design & Development, Marketing, Administration.
  • I don’t know X – I’ll find out √
  • NO X – What can I do is √
  • That’s not my job X – Let me find the right person who can help us √
  • You are right this is bad X – I understand how you feel √
  • That’s not my fault X – Let’s see what we can do about this √
  • Calm down X – I apologize √
  • I want you to X – Lets √

Let us all be solutions focused rather than problem focused

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